MRSGREN ("we", "us", or "our") operates the website mrgren.store (the "Site"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our Site or purchase our courses. Please read this policy carefully. If you disagree with its terms, please discontinue use of the Site.
1. Information We Collect
We may collect the following types of information:
- Personal Identifiers: name, email address, and billing address provided when you purchase a course or contact us.
- Payment Information: processed securely by third-party payment processors (Stripe, PayPal, Gumroad). We do not store your full card details.
- Usage Data: pages visited, time spent on pages, browser type, device type, and referring URLs collected via analytics tools.
- Communications: messages you send us via email or contact forms.
2. How We Use Your Information
We use the information we collect to:
- Process and fulfil your course purchases and deliver access to purchased content.
- Send transactional emails (receipts, access links, order confirmations).
- Respond to enquiries and provide customer support.
- Improve the Site, course content, and user experience.
- Send occasional updates about new courses or resources — you may opt out at any time.
- Comply with legal obligations.
3. Cookies and Tracking
We use cookies and similar technologies to understand how visitors interact with the Site. These may include:
- Essential cookies: required for the Site to function correctly.
- Analytics cookies: help us understand site traffic and usage patterns (e.g. Google Analytics).
You can control or disable cookies through your browser settings. Disabling cookies may affect some functionality of the Site.
4. Third-Party Services
We work with the following third-party services that may process your data:
- Stripe / PayPal / Gumroad — payment processing. Your payment data is governed by their privacy policies.
- Google Analytics — website analytics. Data is anonymised where possible.
- Email service providers — for transactional and marketing emails.
We do not sell your personal data to third parties.
5. Data Retention
We retain your personal data for as long as necessary to fulfil the purposes described in this policy, or as required by law. Purchase records are retained for a minimum of 7 years for accounting and tax purposes.
6. Your Rights
Depending on your location, you may have rights including:
- The right to access personal data we hold about you.
- The right to request correction of inaccurate data.
- The right to request deletion of your data (subject to legal retention requirements).
- The right to opt out of marketing communications at any time.
- The right to lodge a complaint with a relevant data protection authority.
To exercise any of these rights, contact us at hello@mrgren.store.
7. Data Security
We implement reasonable technical and organisational measures to protect your personal data from unauthorised access, disclosure, or loss. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
8. Children's Privacy
Our Site and courses are not directed at children under the age of 16. We do not knowingly collect personal data from children under 16. If you believe a child has provided us with personal data, please contact us and we will delete it promptly.
9. Links to Other Sites
Our Site may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to read their privacy policies.
10. Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will update the "Last updated" date at the top of this page. We encourage you to review this policy periodically.
11. Contact Us
If you have questions or concerns about this Privacy Policy, please contact us:
- Email: hello@mrgren.store
- Website: mrgren.store